September 30, 2023

Microsoft is investigating a problem inflicting some Home windows 11 customers to see BSODs with an “UNSUPPORTED_PROCESSOR” error message after putting in the most recent non-obligatory replace for the OS (KB5029351). This replace was launched two days in the past, and it consists of a few adjustments that might be included in subsequent month’s Patch Tuesday replace.

“Microsoft has acquired reviews of a problem by which customers are receiving an “UNSUPPORTED_PROCESSOR” error message on a blue display after putting in updates launched on August 22, 2023 ( KB5029351) after which restarting their system,” the corporate defined on the Home windows Well being Dashboard. “We’re presently investigating to find out if this is a matter attributable to Microsoft,” the corporate added.

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In keeping with a number of reviews on Reddit (through The Verge), the problem appears to be affecting customers with some MSI motherboards who put in the corporate’s newest BIOS updates. Nevertheless, after encountering the BSOD with the “UNSUPPORTED_PROCESSOR” error message, affected customers may even see Home windows 11 robotically uninstall this newest non-obligatory patch, which ought to convey issues again to regular.

As Microsoft continues to research the problem, it’s additionally asking affected customers to file a report within the Suggestions Hub. The corporate plans to share extra data quickly, however within the meantime, you might wish to skip this week’s non-obligatory patch for Home windows 11 model 22H2.

As detailed by Paul earlier this week, this non-obligatory replace introduces a few minor adjustments to the OS: There’s a brand new hover conduct on the Search field within the taskbar, and apps can now direct customers to the Settings web page the place they will configure the default app to open a selected file sort. Lastly, a brand new coverage lets IT execs configure non-obligatory Home windows 11 updates, together with managed function rollouts (CFRs).