September 30, 2023

Microsoft’s information portal web site is often not really useful when you’re not into tabloid information and different sensationalistic content material, however the firm’s use of synthetic intelligence to publish some tales has led to a fairly epic fail. Yesterday, the corporate quietly pulled an AI-generated journey information for the Canadian metropolis of Ottawa, which instructed vacationers make a cease on the Ottawa Meals Financial institution.

A Canadian know-how author shared the clumsily-written article on X/Twitter yesterday (by way of The Verge), and put the emphasis on probably the most insensitive sentence from this text, which Microsoft has now pulled (emphasis mine): Individuals who come to us have jobs and households to assist, in addition to bills to pay. Life is already tough sufficient. Think about going into it on an empty abdomen.

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Yikes. Wanting on the Ottowa Meals Financial institution’s web site, it appears to be like like Microsoft’s AI made a poor reinterpretation of a sentence that’s on the homepage of the web site: “Individuals who come to us have households and jobs to maintain with payments to pay. Life is difficult sufficient. Think about going through it on an empty abdomen.”

Ottawa food bank website

In the event you’re curious, a full screenshot of the article written by “Microsoft Journey” continues to be out there. It lists the Ottawa Meals Financial institution because the #3 advice, proper after the Winterlude Competition and the town’s Nationwide Conflict Memorial. Talking with The Verge, Jeff Jones, a senior director at Microsoft, mentioned in an announcement that “This text has been eliminated and we’re investigating the way it made it by means of our evaluate course of.”

It definitely doesn’t assist that Microsoft laid off journalists working at Microsoft Information again in 2020 when the corporate began to experiment with AI to exchange human editors. Microsoft has made an enormous guess on AI this yr and mentioned that it was “dedicated to the development of AI pushed by moral ideas.” Clearly, the corporate nonetheless has some work to do on that entrance.